Evidence
The evidence checklist
Strong evidence is what makes a report hard to dismiss. The most common reason a screenshot doesn't help later is that it can't prove who sent it, where, or when. Here's how to capture proof that holds up.
The 3-point screenshot check
Before you save any screenshot, make sure all three of these are visible in the same image:
- Is the website address (URL) or app screen visible?
- Is the sender's username or handle visible?
- Is a date and time visible?
If you can't fit all three in one shot, take a second screenshot that shows the profile or conversation header, so the two together prove the source.
Six rules for preserving evidence
Capture before you block or delete
The digital trail is the evidence. Screenshot or save it first — then block, report, or remove. Once it's gone, it's gone.
Don't reply, and don't forward
Engaging can escalate things and muddy the record. Preserve the content; route it to the school or the platform instead.
Capture the whole thread
Save the surrounding conversation, not a single line — context matters. Include who said what, in order.
Record disappearing content
For stories, disappearing messages, or live content, use screen recording so a timestamped video preserves what a still can't.
Save originals and back them up
Keep the original files (not just printouts), store a copy somewhere else, and share with a trusted adult so one lost device doesn't erase everything. Carriers keep data only briefly.
Then report to the platform
Use each app's safety tools to get content removed and accounts actioned — after you've captured it.
What counts as evidence
- Screenshots and screen recordings of messages, posts, and comments
- Photos of injuries, damaged property, or written notes
- Emails and their header information (useful when a handle is spoofed)
- Text and chat messages — saved, not just remembered
- Medical or school-nurse records that document a visit
- Your own dated incident notes and contact log
One exception: if the material is a nude or sexual image of a minor, do not save, copy, or forward it. Report it to NCMEC's CyberTipline and use Take It Down. See Get help now.
Exact steps for your device
Screenshot keys differ by phone, tablet, and computer. The Cyberbullying Research Center publishes a free, device-by-device guide to capturing and preserving evidence.
Cyberbullying Research Center guideA note on keeping evidence